Replay a tutorial
Open the account menu on a main tool and choose Tutorial. You can also open Settings → Help and tutorials. Selecting “Don't show this again” on any slide now applies to the entire walkthrough. Use Reset tutorial choices to show automatic tutorials again.
Alarm did not sound
Open Time It! and use Test Alarm, confirm alarm volume is above zero, and allow browser notifications if desired. Keep the page or installed web app open for the most dependable alarm. A browser may suspend audio after the page or browser is fully closed.
Music paused after refresh
The suite remembers the selected track and approximate position, but browser autoplay rules may require a tap on Music On after a full refresh. Alarm, music, and interface-sound volumes are separate in Settings.
Usability options
Open Settings → Accessibility for larger text, high contrast, reduced motion, stronger focus outlines, keyboard shortcuts, written audio status, and speech-to-text. Speech recognition depends on browser support and always allows review before insertion.
Sign-in or sync issue
Confirm that you are using the same account on both devices. On the device that already contains your saves, sign in and open Settings → Data and resets → Sync saved data now. Then sign in on the second device. Free accounts sync supported saves within each tool’s free limits; Plus expands those limits.
Subscription management
Signed-in Plus members can open the secure Stripe billing portal from the account menu or Account page to view, update, or cancel a subscription.
Export, import, or reset
The Account page can export local data as JSON, import a prior export, reset shared settings, clear app work, or clear all Polar Beacon Tools data on the current browser.
Report a problem
Include the tool name, what you expected, what happened, your device and browser, and a screenshot when possible. Never send passwords, payment-card numbers, or private authentication codes.
Open contact page